You already know Maserati is a top-quality manufacturer. It is very unlikely for a company to thrive for an entire century by producing mediocrity. Maserati, however, doesn’t just expect quality out of its cars’ performance and luxury; it expects quality customer service at every dealership.
At Maserati Raleigh, we champion the tradition of excellence. Our service technicians, our sales advisers, and our management all hold the highest standards for knowledge, ability, and decorum. These qualities are what distinguish our brand from the competition.
Only two weeks ago, we received notification of a DealerRater review – found here in full.
“My experience with Maserati of Raleigh was positive from my first visit until I purchased the vehicle.”
From the car lot to financing, we make a concerted effort to build relationships with our customers. This commitment to you is not merely an obligation; this commitment is an inherent desire to excel, which is deeply ingrained within the company’s culture.
“I was also impressed the day after I bought the vehicle. James [Simpson] called me to see if everything was OK. Never had that happened before from any dealership.”
Our commitment to you does not end when we hand you the keys. It is an ongoing relationship. As you build memories with the car, we hope to hear the stories and see the pictures. When you need new tires or a maintenance check, we want to be the place you trust.
“This is a quality dealership with quality people.”
Pressure and tactics are two archaic sales characteristics that we don’t allow in our dealership. The process of buying a vehicle is enough pressure itself. Safety ratings, MSRP, gas mileage, dealership reputation, and many other facets can overwhelm a consumer. The purpose of a dealership and a sales adviser is not to coerce you into buying – it’s to facilitate your understanding of the vehicle’s benefits.
We invite you to come down to our dealership and have a first-hand experience with Maserati. There’s nothing else like it.
As always, we at Leith Cars encourage you to…
Read. Re-post. Reply.